Governance

Compliance, as an essential part of good corporate governance, shapes our corporate culture. MHR aims to avoid conflicts of interest, create transparency and establish guiding principles. By following a patient-centred team approach to improve the quality and safety of care, we have established a culture of quality that permeates every aspect of our business.

Competency-based recruitment and selection
A high premium is placed on competency-based recruitment and selection. All prospective candidates are subject to a prudent screening and selection process. Our clinical assessments include AHASA approved assessments.

Background screening checks of prospective candidates
We have a contract with the background screening and vetting company Managed Integrity Evaluation (Pty) Ltd (MIE), and prospective candidates’ credentials are verified according to our policy.

Health and Welfare Sector Education and Training Authority (HWSETA) training provider
MHR acknowledges that skills development is a national priority for South Africa. We are registered with HWSETA as a training provider. MHR supports the HWSETA motto, ‘A better life for all through people development’, with our SETA-accredited orientation and professional development programmes.

Member of the Allied Healthcare Association of South Africa (AHASA)
AHASA is an organisation representing reputable healthcare recruitment agencies. As a registered member of AHASA, MHR provides clients with the assurance and peace of mind that the agency has undergone stringent compliance checks and adheres to the AHASA Code of Ethics and Pledge. This Code is recognised by the Ethics Institute of South Africa and includes principles that guide the industry to maintain high standards of ethics and ensure honest dealings at all times. Click here to download the AHASA membership requirements checklist for an overview of AHASA compliance. Visit www.ahasa.org for more information.

Adherence to the prescribed regulations of professional councils in South Africa
MHR adheres to the prescribed regulations of the professional councils of South Africa to ensure that all medical professionals placed by MHR are registered with a professional council and are working according to their scope of practice. All practising professionals are required to be fully paid-up members of their professional council. Strict quality control forms an essential part of our operations and ensures reputable personnel.

Registered with the Department of Employment and Labour
As a registered employer with the Department of Employment and Labour, we endeavour to ensure that all aspects of the Basic Conditions of Employment Act (BCEA), as well as Labour Relations, are adhered to at all times, and we are in possession of the following law-abiding documents:

• Unemployment Insurance Fund (UIF) certificate of compliance
• Compensation for Occupational Injuries and Diseases (COID) letter of good standing

MHR is also responsible for all labour relations aspects on behalf of clients which include representation at the Commission for Conciliation, Mediation and Arbitration (CCMA).

Tax compliant
As a registered taxpayer, MHR complies with the requirements set out in the Tax Administration Act and is in possession of a tax clearance certificate. We ensure that the correct tax is deducted from personnel and timeous IRP5 certificates are issued to personnel.

B-BBEE
MHR is a level four contributor and an empowering supplier.

Protection of Personal Information Act (POPIA) compliance
As part of compliance, data protection ensures that personal data is handled responsibly. MHR has appointed a Data Protection Officer who is responsible for overseeing the implementation of our Data Protection Policy and Procedures in compliance with POPIA. Please refer to our Data Protection Statement for more information. You are also welcome to contact our Data Protection Officer at dataprivacy@mhr.co.za. 

MHR’s in-house legal department contributes significantly to ensuring compliance with good corporate governance. The core services of internal legal advice include, among other services, support with legal issues relating to the content of contracts, legal advice or legal clarifications for specific problems, as well as the coordination of legal advice by third parties.

Internal developments and external implications constantly change the framework conditions affecting the company. Even though this provides new opportunities, it also involves new risks which must be actively managed. Hence, MHR’s risk management aims to recognise potential risks early on, assess them and take appropriate action to avert imminent damage for the organisation.

To meet these objectives, complementary strategies are implemented in all the business divisions to validate strategic, financial and operative risks and appropriate controls. This includes reporting, risk and control inventories, as well as ad hoc risk reports for the attention of the company management.

MHR’s auditors provide independent, objective auditing and advisory services to generate added value and improve business processes which, in turn, help us achieve our goals. By establishing a systematic and targeted approach, the effectiveness of our governance, risk management and internal management/control processes are assessed and significantly improved.